Dispatch
- All order will be dispatch within 24 Hrs, unless special circumstance, such as special order, personalised order, stock not available. In those cases, notification email will be sent for accurate your information.
Domestic Delivery
- All Australia shipments will be dispatched via Australian Post Office
- Most destinations in Australia will receive items within 2-5 working days, however, remote destinations can take up to 10-14 working days
- Tracking will be provided all shipments, please check for most accurate delivery time
- Orders over AU$99 within Australia will be delivered free of charge.
International Delivery
- All International orders will be dispatched via Australian Post Office, AU Express, DHL, UPS, depending on your selected options
- Shipments made internationally will be calculated when you proceed to check out.
- Most destinations worldwide will be delivered within 10 working days, however remote destinations can take up to 15-20 working days dependent on customs regulations within each country.
- Tracking will be provided to find out exact shipping windows. Each shipment is different and will vary from country to country
- Please note you will be asked to check your agreement to our Terms & Condition when placing your overseas order, please understand that following the BeMyEyes Refund & Exchange Policy you are agreeing to cover the cost of freight for exchanged products or returns.
Track Your Order Online
- For Domestic/ International shipments, a tracking number will be provided via email for your reference.
- You can track the progress of the shipment at any time, via shipping companies website - tracking facilities.